BioSurveillance Systems
Food & Water Security Testing Systems
Hi-Res Melting for Mutation Discovery
Clinical Diagnostic System
RMA Step 1: Return Merchandise Authorization Form

If you are returning machines, parts or accessories to us, please fill out the form below and a customer support representative will contact you within one business day.

You MUST obtain an RMA number before returning your item to Idaho Technology. To ensure your RMA request is processed promptly, please be sure all information is complete and correct. RMA requests without proper information will not be processed and will be sent back to the sender.
Contact Information
*Indicates required fields
Courtesy Title Street Address*
First Name* P.O. Box
Last Name* Building
Type of Institution Room
Name of Institution* Mail Code
Department City*
Fax State / Province*
Email* Postal Code / Zip*
Telephone Country*

Product Information
Please fill in the information as complete as possible. The more complete the information is, the quicker we can process your RMA.
What product are your returning?
Please provide the serial number of the product you are returning?
Please describe the problems you are having with the product that you are returning?


Please verify all of the information you are submitting to ensure it is complete and correct. Any discrepancy(s) will delay your request.

Idaho Technology respects and protects the privacy of our users.

Check out Idaho Technology's Legal Notices